OUR RETAINERS
Ongoing Brand Support
Consistent creative support for organizations that value clarity, consistency, and momentum.
Most brands don't have a shortage of ideas, they have a shortage of execution. Our monthly retainers are built for founders, creatives, and growing businesses who need their visuals to stay consistent without hiring in-house, babysitting freelancers, or starting from scratch every time. No chaos.
No endless re-quoting. Just steady, focused creative support from someone who already knows your brand.
How Retainers Work
Monthly recurring support
Requests submitted through a shared board or email
Clear scope, clear turnaround, clear expectations
Designed for long-term consistency, not one-off fixes
If you’re looking for a full rebrand or a one-time overhaul, this isn’t it.
If you want a partner who keeps your brand steady month after month you’re in the right place.
FIND YOUR FIT
Every retainer includes clear scope, predictable pricing, and a designer who already knows your brand.
Pick the level of support that matches where you are right now.
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Essentials Retainer
Reliable creative support to keep your brand consistent and on schedule.
Who This Is For:
Solo founders or small teams · Businesses with steady, manageable design needs · Anyone who wants quality visuals without the overhead of hiring or managing a freelancer
What’s Included:
One active design request at a time
3–5 business day turnaround (often sooner)
Brand consistency across all deliverables
Clear, predictable workflow with no micromanaging
What This Solves:
Inconsistent visuals week to week
Last-minute scrambling for designs
Re-explaining your brand every time
How It Works:
Submit a request
We design and deliver
You review and queue the next project
Commitment & Pricing:
$1000 / month — Start with a 3-month trial, auto-pay keeps it simple, upgrade anytime. -
Build momentum with prioritized requests and proactive planning.
Who This Is For:
Brands running regular campaigns, launches, or content. Founders tired of playing catch-up with their creative. Businesses that want a real partner. Not just someone to execute a task list
What’s Included:
One active design request at a time
3–5 business day turnaround (often faster)
Priority scheduling over Essentials clients
Brand consistency oversight across all platforms
Proactive planning support for upcoming seasons and launches
What This Solves:
Last-minute creative emergencies
Disconnected visuals across platforms
Missed opportunities due to slow turnaround
Staff burnout from handling everything internally
How It Works:
Submit a request
We execute with clarity and efficiency
You review, approve, and queue the next project
Commitment & Pricing:
$2000 / month — Start with a 3-month trial, auto-pay keeps it simple, upgrade anytime. -
Strategic creative partnership with priority support.
Who This Is For:
Scaling brands with multiple active initiatives. Founders who want a creative lead, not just support . Teams that need someone thinking ahead and not just keeping up. Businesses where brand alignment directly impacts revenue.
What’s Included:
Highest-priority design support
One active request at a time with expedited scheduling
Faster turnaround windows when needed
Strategic brand oversight across all initiatives
Planning and alignment support for campaigns and seasons
Direct access for communication and collaboration
What This Solves:
Fragmented brand execution across teams
Bottlenecks in decision-making
Overloaded staff managing creative projects
Lack of long-term creative direction
How It Works:
Align on priorities
Requests handled with top priority
Strategy and execution move together seamlessly
Commitment & Pricing:
$3000 / month — Start with a 3-month trial, auto-pay keeps it simple. -
Built for clarity, longevity, and real-world use
This is a full, foundational brand build — not a logo refresh.
Custom Brand Identity projects are designed for organizations and founders who need their brand to feel aligned, usable, and cohesive across every touchpoint.
These engagements are limited and application-based to protect depth, focus, and quality.
What’s Included
Brand Foundation
Brand discovery & alignment process
Clarification of brand direction, tone, and positioning
Visual direction rooted in purpose, not trends
This ensures the brand is built on meaning, not guesswork.
Logo System
Primary logo
Secondary logo
Brand marks / submarks
Icon or symbol system (as applicable)
Designed to work across digital, print, and environmental use.
Visual Identity
Color palette with usage guidance
Typography system
Supporting visual elements (patterns, shapes, textures if needed)
Image style direction
Everything works together — no random pieces.
Brand Guidelines
Complete brand guide (PDF) including:
Logo usage & spacing
Color specifications
Typography rules
Do’s & don’ts
Application examples
Clear enough for teams, vendors, and volunteers to use confidently.
Final Asset Delivery
You’ll receive organized, ready-to-use files including:
Vector files (AI, EPS, PDF)
Transparent PNGs
Web-optimized files
Color and black/white versions
Individual logo assets clearly labeled
No digging. No confusion.
How the Process Works
Application & Fit Review
This ensures the project is aligned before moving forward.Discovery & Direction
We clarify the foundation before designing anything.Design & Refinement
Concepts are developed, refined, and finalized collaboratively.Delivery & Documentation
Final assets and brand guide are delivered cleanly and ready to use.
This process prioritizes clarity first — design second.
Investment
Custom Brand Identity projects begin at $5,000
Final pricing depends on scope, complexity, and timeline.
If you’re looking for something quick or budget-driven, this likely isn’t the right fit — and that’s okay.
Not Ready for a Full Brand Build?
If you’re unsure whether you need a full identity or just clarity first, start smaller.
Brand Presence Audit — $200
A focused review of your current brand and visuals with an honest recommendation for next steps.
Not sure where to start? Most clients begin with Essentials and naturally grow from there. If you're unsure, start with a Brand Audit - it will tell you exactly what you need.
Retainer spots are limited to protect quality and focus.
Custom Brand Identity projects are limited to a small number per season. Custom branding is offered selectively to ensure depth, quality, and alignment.
Choose Your Next Step
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, Let’s get started.
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That said, we strongly encourage clients to think ahead and outline upcoming projects for the next 3–6 months. This allows us to work strategically, maintain brand cohesion, and time deliverables properly for launches, promotions, and handoffs to your team.
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Most requests are completed within 3–5 business days.
Often sooner. Our systems are built around efficiency, clarity, and momentum—not procrastination. We believe in realistic timelines, strong communication, and delivering consistently without chaos. -
We value long-term partnerships because the longer we work together, the more proactive, efficient, and aligned the work becomes.
That said, if you decide not to continue, you may cancel at the end of your current billing period with no pressure or penalties. -
Work begins immediately after signup.
We ask for up to 24 hours to review your intake and get aligned, then your first request enters the queue and we’re off to the races. -
If you need additional support, you can reach me directly at
josh@createdbyjm.com
I’m always happy to respond via email, and if needed, we can schedule a Zoom or Google Meet to talk things through.
More Questions?Unique Inquiry?
Do you still have questions or have a one off project that you would like to inquire about? Fill out the form and we can chat. Please allow 24 business hours for response. Thanks for your interest. Talk soon.
