OUR RETAINERS

Ongoing Brand Support

Consistent creative support for organizations that value clarity, consistency, and momentum.

Most organizations don’t need more ideas they need reliable execution.

Our monthly retainers are built for businesses, churches, nonprofits, and growing brands who want their visuals, messaging, and presence to stay aligned without hiring in-house or managing freelancers.

No chaos. No constant re-quoting. Just steady, focused brand support.

How Retainers Work

  • Monthly recurring support

  • Requests submitted through a shared board or email

  • Clear scope, clear turnaround, clear expectations

  • Designed for long-term consistency, not one-off fixes

If you’re looking for a full rebrand or a one-time overhaul, this isn’t it.
If you want a partner who keeps your brand steady month after month you’re in the right place.


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RETAINERS AND PACKAGES

Choose the level of support that fits where you are right now. All retainers include clear scope, predictable pricing, and monthly billing.

  • Essentials Retainer

    Reliable creative support to keep your brand consistent and on schedule.

    Who This Is For:

    • Solo leaders or small teams

    • Businesses, churches or organizations with steady, manageable design needs

    • Teams who want their visuals done right without fuss or complexity

    What’s Included:

    • One active design request at a time

    • 3–5 business day turnaround (often sooner)

    • Brand consistency across all deliverables

    • Clear, predictable workflow with no micromanaging

    What This Solves:

    • Inconsistent visuals week to week

    • Last-minute scrambling for designs

    • Re-explaining your brand every time

    How It Works:

    1. Submit a request

    2. We design and deliver

    3. You review and queue the next project

    Commitment & Pricing:
    $1000 / month — Start with a 3-month trial, auto-pay keeps it simple, upgrade anytime.

  • Build momentum with prioritized requests and proactive planning.

    Who This Is For:

    • Teams producing content, campaigns, or events regularly

    • Leaders who are tired of reacting instead of building

    • Organizations that want a creative partner, not just a task-taker

    What’s Included:

    • One active design request at a time

    • 3–5 business day turnaround (often faster)

    • Priority scheduling over Essentials clients

    • Brand consistency oversight across all platforms

    • Proactive planning support for upcoming seasons and launches

    What This Solves:

    • Last-minute creative emergencies

    • Disconnected visuals across platforms

    • Missed opportunities due to slow turnaround

    • Staff burnout from handling everything internally

    How It Works:

    1. Submit a request

    2. We execute with clarity and efficiency

    3. You review, approve, and queue the next project

    Commitment & Pricing:
    $2000 / month — Start with a 3-month trial, auto-pay keeps it simple, upgrade anytime.

  • Strategic creative partnership with priority support.

    Who This Is For:

    • Larger businesses, churches or growing organizations

    • Teams running multiple initiatives at once

    • Leaders who want proactive creative leadership

    • Organizations that value clarity, planning, and alignment

    What’s Included:

    • Highest-priority design support

    • One active request at a time with expedited scheduling

    • Faster turnaround windows when needed

    • Strategic brand oversight across all initiatives

    • Planning and alignment support for campaigns and seasons

    • Direct access for communication and collaboration

    What This Solves:

    • Fragmented brand execution across teams

    • Bottlenecks in decision-making

    • Overloaded staff managing creative projects

    • Lack of long-term creative direction

    How It Works:

    1. Align on priorities

    2. Requests handled with top priority

    3. Strategy and execution move together seamlessly

    Commitment & Pricing:
    $3000 / month — Start with a 3-month trial, auto-pay keeps it simple.

  • Built for clarity, longevity, and real-world use

    This is a full, foundational brand build — not a logo refresh.

    Custom Brand Identity projects are designed for organizations and founders who need their brand to feel aligned, usable, and cohesive across every touchpoint.

    These engagements are limited and application-based to protect depth, focus, and quality.

    What’s Included

    Brand Foundation

    • Brand discovery & alignment process

    • Clarification of brand direction, tone, and positioning

    • Visual direction rooted in purpose, not trends

    This ensures the brand is built on meaning, not guesswork.

    Logo System

    • Primary logo

    • Secondary logo

    • Brand marks / submarks

    • Icon or symbol system (as applicable)

    Designed to work across digital, print, and environmental use.

    Visual Identity

    • Color palette with usage guidance

    • Typography system

    • Supporting visual elements (patterns, shapes, textures if needed)

    • Image style direction

    Everything works together — no random pieces.

    Brand Guidelines

    • Complete brand guide (PDF) including:

      • Logo usage & spacing

      • Color specifications

      • Typography rules

      • Do’s & don’ts

      • Application examples

    Clear enough for teams, vendors, and volunteers to use confidently.

    Final Asset Delivery

    You’ll receive organized, ready-to-use files including:

    • Vector files (AI, EPS, PDF)

    • Transparent PNGs

    • Web-optimized files

    • Color and black/white versions

    • Individual logo assets clearly labeled

    No digging. No confusion.

    How the Process Works

    1. Application & Fit Review
      This ensures the project is aligned before moving forward.

    2. Discovery & Direction
      We clarify the foundation before designing anything.

    3. Design & Refinement
      Concepts are developed, refined, and finalized collaboratively.

    4. Delivery & Documentation
      Final assets and brand guide are delivered cleanly and ready to use.

    This process prioritizes clarity first — design second.

    Investment

    Custom Brand Identity projects begin at $5,000

    Final pricing depends on scope, complexity, and timeline.

    If you’re looking for something quick or budget-driven, this likely isn’t the right fit — and that’s okay.

    Not Ready for a Full Brand Build?

    If you’re unsure whether you need a full identity or just clarity first, start smaller.

    Brand Presence Audit — $200

    A focused review of your current brand and visuals with an honest recommendation for next steps.

Not sure which retainer fits? Most organizations start with Essentials and move into Growth as needs increase.

Retainer spots are limited to protect quality and focus.

Custom Brand Identity projects are limited to a small number per season. Custom branding is offered selectively to ensure depth, quality, and alignment.

Choose Your Next Step

Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, Let’s get started.

  • That said, we strongly encourage clients to think ahead and outline upcoming projects for the next 3–6 months. This allows us to work strategically, maintain brand cohesion, and time deliverables properly for launches, promotions, and handoffs to your team.

  • Most requests are completed within 3–5 business days.
    Often sooner. Our systems are built around efficiency, clarity, and momentum—not procrastination. We believe in realistic timelines, strong communication, and delivering consistently without chaos.

  • We value long-term partnerships because the longer we work together, the more proactive, efficient, and aligned the work becomes.
    That said, if you decide not to continue, you may cancel at the end of your current billing period with no pressure or penalties.

  • Work begins immediately after signup.
    We ask for up to 24 hours to review your intake and get aligned, then your first request enters the queue and we’re off to the races.

  • If you need additional support, you can reach me directly at
    josh@createdbyjm.com

    I’m always happy to respond via email, and if needed, we can schedule a Zoom or Google Meet to talk things through.

More Questions?Unique Inquiry?

Do you still have questions or have a one off project that you would like to inquire about? Fill out the form and we can chat. Please allow 24 business hours for response. Thanks for your interest. Talk soon.

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